Returns & Exchanges
At Oswaal Books, we want you to be completely satisfied with your fashion-forward purchases, which is why we offer a seamless 30-day return policy for all unworn items with original tags. If your new look isn't a perfect fit, our simple exchange process ensures you find the right style without any hassle.
Initiate Your Request
Log into your account and navigate to the 'Order History' section to select the items you wish to return or exchange.
Prepare the Package
Place the items in their original packaging, ensuring all labels and security tags remain attached and the garment is in its original condition.
Print and Attach Label
Download your prepaid shipping label from our portal and securely tape it to the outside of your return parcel.
Drop Off and Track
Hand over your package to any authorized courier location and use the provided tracking number to monitor your refund status.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing